Add-ons

Activation code for add-on packages: *590#OK. To check the balance of add-on package: dial *100#OK.

Minutes to other KZ mobiles:

Data packages:

Cost of the add-on package activation is charged in full amount during activation. If there are not enough funds on the balance, the package will not be activated.

Add-on package is valid for 720 hours from the moment of activation (until 23:59 at Nur-Sultan time).

Unused volume of services under the add-on package will be canceled:

- upon expiration of the add-on package;

- when changing one tariff plan to another*;

- upon termination of the contract on rendering of communication services.

* unless the tariff plan you have switched to has similar add-on packages.

Add-on data package is provided at the highest available speed. If there is unused volume under the tariff plan, the add-on package will be used first, then the volume of the tariff plan. When Internet traffic is used up both under the add-on package and tariff plan, the speed will not exceed 64 Kbps until the end of the month.

If there is a volume of services under the tariff plan and add-on package, then when charging a subscription fee, the add-on package of services will be used first. In case of activation of several add-on packages, the included volume of services with a shorter validity period will be used first.

When the add-on packages for calls are used up, the tariffication will be applied according to the tariff. When Internet traffic is used up both under the add-on package and tariff plans and additional services, the speed will not exceed 64 Kbps until the end of the month.

Activation of Add-on packages is available until December 31, 2024.