The manufacturer of the subscriber device assigns to its device a unique/original identification IMEI-code. However, there are cases of manufacturing pirated versions of original devices in world practice. They can have a non-unique IMEI-code, exactly the same as the original device. There can be subscriber devices with the same IMEI-code in the networks of communication operators. Such codes are called as non-unique or duplicate.

According to the requirements of the legislation of the Republic of Kazakhstan, since January 01, 2019, devices with non-unique IMEI-codes are not subject to registration. At the same time, if you registered such devices earlier in the Kcell/activ network, they will work. Pay your attention that during de-registration of such devices, you will no longer be able to register them and use them on any network of cellular operators of the RK.

Therefore, in case of transferring such devices to subsequent users, we advise you to re-register them in accordance with the procedures.

According to the Law — On communication, subscribers shall be obliged to register on IIN for resident/passport data for non-resident own subscriber devices (mobile telephones, laptops, modems, watches with SIM-cards, etc.). M2M devices and devices that are in roaming in the territory of Kazakhstan are not subject to registration.

We request all subscribers to take a responsible approach to registration of their mobile devices. Cellular communication operators do not have the right to provide communication services for unregistered devices. In the absence of registration of the device, in accordance with the requirements of the Law «On Communication», communication services will be limited.

These norms are required in order to reduce the number of telephone thefts, as well as to strengthen the fight against extremism and terrorism.

Registration is free of charge, no matter how many devices you wish to register.

State enterprise under the State Radio Frequency Service of the Ministry of Information and Communication of the Republic of Kazakhstan.

According to the Communications Law, all mobile carriers in Kazakhstan will stop providing mobile communications services for non-registered end-user mobile devices.

End user devices and mobile numbers owned by legal entities and private entrepreneurs (corporate numbers) will be automatically registered and tied to their BIN — for legal entities, or IIN — for private entrepreneurs. Registration of the end user device that uses a corporate number of a company does not imply the transfer of ownership of such device to that company. End users are able to register their devices on their own. To that end, send BIN / IIN for private entrepreneur from the end user device that uses a corporate number to 6006 or dial *660# and follow the instructions.

It means that the IMEI-code (international identifier for each subscriber device) of your device is duplicate. There can be subscriber devices with the same IMEI-code in the networks of communication operators. Such codes are called as non-unique or duplicate.

According to the requirements of the legislation of the Republic of Kazakhstan, since January 01, 2019, devices with non-unique IMEI-codes are not subject to registration. At the same time, if you registered such devices earlier in the Kcell/activ network, they will work.

Pay your attention that during de-registration of such devices, you will no longer be able to register and use them on any network of cellular operators of the RK.

Therefore, in case of handing over of such devices to subsequent users, we advise you to re-register them in accordance with the procedures.

If your SIM card is used in the end-user device to which is not tied, then, according to the Law, you will be disconnected from service.

In dual-SIM devices, both SIMs will be tied to that device. If SIM1 is registered to an individual and SIM2 — to a company or private entrepreneur, then SIM1 will be tied to INN of that individual and SIM2 — to BIN of that company or private entrepreneur.

Mobile numbers registered to companies and private entrepreneurs will be automatically tied to BIN of the company/IIN of private entrepreneur.

An end-user device owned by a company employee may be registered and tied to his IIN. To that end, he must insert a SIM card (which is also tied to his IIN) into the device and text his IIN number to 6006, or dial *660# into that device and follow the prompts.

Devices that have IMEI number, are subject to mandatory registration. E.g. mobile phones, modems, tablets, routers, watches with a SIM card, etc.

Machine-to-machine devices (such as: car alarm devices, sensors, trackers, POS terminals, and others) that have a SIM card are not subject to registration.

If device is owned by a company/private entrepreneur and uses a corporate number, it will be registered automatically and tied to that company’s BIN or IIN of the private entrepreneur. Also, the contact persons of corporate customers will be able to register the device(s) through their corporate account.

If device is owned by a company employee, it can be tied to his other mobile numbers. If the device is not capable of sending SMS or voice message, the owner must sign in to his account. If he has no account, he must sign up following the prompts (accept the relevant terms and conditions). To that end: insert your private SIM card (must be registered to an individual) from the device you want to register (tablet, modem, router, and others) into your phone and send a text message to 245 to get a password. Use the password to sign up to your account. Then insert the SIM card into the device you want to register (tablet, modem, router). Then sign in and undergo registration with the SIM card number inserted in your device (tablet, modem, router, and others).

If SIM cards belong to two different carriers, you must register your device twice with the respective carrier. Some dual SIM phones have one unique IMEI code. To find it out, dial *#06# on your phone, or check the back side of your device, underneath the battery or on the box. If your phone has one IMEI code, insert your SIMs into different slots and undergo the registration process with the IMEI code.

If your phone has two IMEI codes, insert one of your SIM cards in each of the slots one by one and undergo the registration process. For instance, insert your Kcell/Activ SIM into slot 1 and register your device. Then remove it and insert the second SIM into the same slot 1 and register your device. Do the same for slot 2.

Exactly, you will need to register your device with both carriers.

First of all, you need to deregister the device from the company. To that end, insert to the corporate SIM into your device and and undergo the registration process by texting company’s BIN or IIN of the private entrepreneur to 6006 short number or dialing *660# and following the prompts.

Once deregistered, you will be able to undergo standard registration procedure for individuals. Insert a SIM card (owned by an individual) and undergo the registration process by texting your IIN to 6006 short number or dialing *660# and following the prompts. Please, note that your registration request may be denied if the IMEI you have submitted is not unique.

1. Roamer is a foreign citizen who is roaming in a Kazakhstani mobile network. Roamers are not required to register their devices in Kazakhstan.

2. End-user devices of the foreign citizens who use mobile number owned by a legal entity / private entrepreneur in Kazakhstan will be automatically registered and tied to BIN number of that legal entity or IIN of the private entrepreneur.

3. Foreign citizens who purchased a SIM card in the Republic of Kazakhstan and use the services of a local mobile services provider must register their devices:

• If you have IIN number, you can register via USSD or SMS..
• If you have no IIN number, you can register your device based on your passport details.

Menu — *660# and the button of call completion

Registration — *660*1# and the button of call completion or *660*1*IIN# and the button of call completion

Check of registration — *660*2#

Re-registration — *660*3#

Deregistration — *660*4#

If a company owns multiple corporate numbers on different devices, all devices registered with these numbers can be registered the company’s BIN.

No. Only end user devices that have IMEI number are subject to registration. End user devices include mobile phones, modems, tablets, routers, watches with a SIM card, etc. Machine-to-machine (such as: car alarm devices, sensors, trackers, POS terminals, etc.) that use a SIM card do not require registration.

No. Only end user devices that have IMEI number are subject to registration. End user devices include mobile phones, modems, tablets, routers, watches with a SIM card, etc. Machine-to-machine (such as: car alarm devices, sensors, trackers, POS terminals, etc.) that use a SIM card do not require registration.

Yes, in this case device will be registered to BIN of the subsidiary company.

Yes. Your company can also submit an application to Kcell JSC.

Yes.

According to the mobile device registration rules (chapter2 par.4), unregistered mobile devices, while they are roaming outside of Kazakhstan, are not subject to registration. This means, you can use your SIM card with any unregistered mobile device while traveling abroad.

However, on your return from the trip, your unregistered device will get blocked until it has been duly registered.