Big box packages

Big Box mini

5990 ₸/month

  • 1536 MB data allowance
  • 15 mins incoming calls, calls to KZ and within a visited country
  • 512 MB extra data (when roaming in Russia, Turkey, Uzbekistan, Kyrgyzstan, Maldives, UAE*)

Big Box 1

10000 ₸/month

  • 3072 MB data allowance
  • 60 mins incoming calls, calls to KZ and within a visited country
  • 1024 MB extra data (when roaming in Russia, Turkey, Uzbekistan, Kyrgyzstan, Maldives, UAE*)

Big Box 2

14990 ₸/month

  • 6144 MB data allowance
  • 120 mins incoming calls, calls to KZ and within a visited country
  • 2048 MB extra data (when roaming in Russia, Turkey, Uzbekistan, Kyrgyzstan, Maldives, UAE*)

Details

How to activate

Only business customers – registered companies and private entrepreneurs – can activate these packages.
An authorized representative can do so in any of the following ways:
— email us at email@kcell.kz
— contact their Kcell sales representative
— call 9099 from a Kcell number
— or activate the package directly in the Business Account (Cabinet)

Countries

AustraliaEgyptMexicoTaiwan Province 
AustriaIsraelMoldovaTürkiye
AzerbaijanIndiaMongoliaUzbekistan
AlbaniaIndonesiaNepalUkraine
ArgentinaIranNetherlandsPhilippines
ArmeniaIrelandNew ZealandFinland
BahrainSpainNorwayFrance
BelarusItalyUnited Arab EmiratesCroatia
BelgiumCanadaPolandMontenegro
BulgariaQatarPortugalCzech Republic
BrazilChinaRussian FederationChile
HungaryKyrgyzstanRomaniaSwitzerland
VietnamLatviaSaudi ArabiaSweden
GhanaLithuaniaSerbiaSri Lanka
GermanyLuxeMBurgSingaporeEstonia
Hong KongMacauSlovakiaSouth Africa
GreeceMalaysiaUnited StatesRepublic of Korea
GeorgiaMaldivesTajikistanJapan
DenmarkMaltaThailandUK

Additional information

Once the Big Box included minutes allowance has been used up, the terms of the Business Travel service will apply.

  • If the country is among destinations covered by Big Box and Business Travel – the terms of the Business Travel service apply;
  • If the country is covered by Big Box and it not covered by Business Travel – standard roaming rates apply;
  • If the country is covered by Business Travel and it not covered by Big Box – standard roaming rates apply;
  • If the country is not among destinations covered by Big Box and Business Travel – standard roaming rates apply.

Once the Big Box included data allowance has been used up, your speed will be reduced to 128 Kbps. To restore full speed, you can add an extra 100 MB for 950 ₸ by texting 100 to 6541. After the additional 100 MB is used, your speed will again be reduced to 128 Kbps.
The add-on remains valid until your main data package expires. You can purchase multiple 100 MB add-ons at the same time.

When Big Box bonuses expire:

  • If Business Travel is not active on your account, standard roaming rates will apply after the expiration of the Big Box validity period (calls – standard voice roaming rates, data – as per the terms of the Atlas Pro service).
  • If Business Travel is active on your account, its terms will apply after the expiration of the Big Box validity period;

Compatibility conditions

Package can be activated simultaneously with the Business Travel roaming service, in which case data/minutes allowance included in the Package will be used up first, and then the terms of the Business Travel service will apply.

If the user’s tariff comes with included voice/data roaming allowance, such included allowance will take priority and will be used first, and then the minutes/data allowance form the Package will be used.

Pack validity period

30 days

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Dear Customers,

Notice is hereby given that Kcell JSC is scheduled to transition to the new SAP HANA enterprise resource planning and management system on July 1, 2026.
To ensure that your contractual payments are processed and credited to your accounts on time, we highly recommend initiating all bank transfers no later than June 26–28, 2026.

This proactive measure aims to mitigate potential delays in payment processing during the migration to the new SAP HANA platform, as well as throughout its post-migration stabilization phase. Following the official launch of SAP HANA, additional backend optimizations may be conducted to automate specific processes, including the processing, identification, and allocation of incoming funds.

Please note that payments received during the system migration and immediately following the launch of SAP HANA may experience extended processing times.
Rest assured, all payment obligations of our retail and business customers will be deemed fully executed in compliance with contract terms and Kazakhstani legislation, regardless of our internal processing timelines.

All terms and conditions of your existing contracts remain unchanged.

Thank you for your understanding and continued cooperation.
Should you have questions, contact Support at 8 (727) 258-70-21, 9099 (from mobile) or write to us at email@kcell.kz