kcell-logo

Top up

Cabinet

Mobile connection
Tariff plans
Fixed
Important

My Account

In order to help its corporate clients to effectively manage their corporate groups, Kcell has developed the ‘My Account’ service.

My Account is an online self-service that allows you to get the required information and manage your corporate group numbers whenever there is a need with no involvement on our part. To access My Account, just appoint someone in your company as an account administrator authorized to manage your corporate group.

Download instructions for managing corporate cabinet

Instruction for downloading and signing electronic Work Performance Certificate forms

Login to Cabinet

Actions you can perform with My Account service:

Device registration (IMEI) – viewing registered devices, devices registration/deregistration

  • View balance and remaining allowance
  • Get general information about any number in your corporate group (account details, number status, billing method)
  • Get full tariff details
  • View bonuses, if any
  • Get information about services that are active on your account
  • Turn services on/off:
    • Roaming
    • Voice/sms/data roaming services
    • International calls
    • Data add-ons
  • Put/remove block on number(s) in your corporate group
  • Usage details for the past 3 months (till current date)
  • Change SIM-card
  • SIM card data (SIM card number, PIN/PUK numbers)
  • Reports and documents:
    • Reconciliation statement
    • Report on the list of numbers
    • Certificate of work performed (services provided)
    • Invoice register
    • Payment history

Activation:

To activate My Account:

  • Fill out an application form on your company letterhead (application form)
  • In the application form, provide the details of your corporate group administrator
  • Send a scan of the duly signed and stamped application form to email@kcell.kz. Make sure to bring the original of the application to Kcell Center in your town.
  • Wait for the SMS confirming activation of the Service. Go to https://b2b-accounts.kcell.kz/ and click «Forgot your password?»

Charge:

Service is provided on a free of charge basis.

Providing technological access:

Rules for using the service «Providing technological access to subscriber self-service»

Download rules

About company

For clients

Become a corporate client

For corporate clients:

Scroll to Top

Dear Customers,

Notice is hereby given that Kcell JSC is scheduled to transition to the new SAP HANA enterprise resource planning and management system on July 1, 2026.
To ensure that your contractual payments are processed and credited to your accounts on time, we highly recommend initiating all bank transfers no later than June 26–28, 2026.

This proactive measure aims to mitigate potential delays in payment processing during the migration to the new SAP HANA platform, as well as throughout its post-migration stabilization phase. Following the official launch of SAP HANA, additional backend optimizations may be conducted to automate specific processes, including the processing, identification, and allocation of incoming funds.

Please note that payments received during the system migration and immediately following the launch of SAP HANA may experience extended processing times.
Rest assured, all payment obligations of our retail and business customers will be deemed fully executed in compliance with contract terms and Kazakhstani legislation, regardless of our internal processing timelines.

All terms and conditions of your existing contracts remain unchanged.

Thank you for your understanding and continued cooperation.
Should you have questions, contact Support at 8 (727) 258-70-21, 9099 (from mobile) or write to us at email@kcell.kz