Payment via Bank

Payment over Halyk Bank of Kazakhstan

Payment for the communication services may be effected:1) through the Internet banking system for individuals:
 • to select the tab “payments” – “communication services” – Kcell/Activ;
 • to enter the mobile phone number and required for balance replenishment sum.
The possibility exists of printing out of the receipt in evidence of payment effecting.
2) in limited service branches/ATMs/bank terminals. Go to the list by reference to;
3) the “Mobile Banking” system allows managing the bank account through your mobile phone. 

In case of any additional questions you may also address to the Contact Center of Halyk Bank by phones: 8 (727) 2 590 777 (for Almaty), 8 8000 8000 59 (free call throughout Kazakhstan) or on www.halykbank.kz.

Payment over Bereke Bank JSC

Communication services can be paid for:30/26 Gogol str. / Kaldayakov str., Almaty 050010, BIC BRKEKZKA

Tenge account
KZ14914398914BC03046 KZT

Payment over Bank CenterCredit

Payment for the communication services may be effected:1) on a 24-hour basis through the Internet banking Centercredit;
2) in limited service branches (LSB).
3) through ATMs.
4) through POS terminals.
5) through “Mobile banking”;
6) through “Homebanking”;
7) through the Internet kiosks.

In case of any additional questions you may also address to the Contact Center of Bank Center Credit by phones: 8 (727) 2 443 000 (for citizens and guests of Almaty), 8 8000 8000 88 (free call throughout Kazakhstan) or on https://www.bcc.kz/ 

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Dear Customers,

Notice is hereby given that Kcell JSC is scheduled to transition to the new SAP HANA enterprise resource planning and management system on July 1, 2026.
To ensure that your contractual payments are processed and credited to your accounts on time, we highly recommend initiating all bank transfers no later than June 26–28, 2026.

This proactive measure aims to mitigate potential delays in payment processing during the migration to the new SAP HANA platform, as well as throughout its post-migration stabilization phase. Following the official launch of SAP HANA, additional backend optimizations may be conducted to automate specific processes, including the processing, identification, and allocation of incoming funds.

Please note that payments received during the system migration and immediately following the launch of SAP HANA may experience extended processing times.
Rest assured, all payment obligations of our retail and business customers will be deemed fully executed in compliance with contract terms and Kazakhstani legislation, regardless of our internal processing timelines.

All terms and conditions of your existing contracts remain unchanged.

Thank you for your understanding and continued cooperation.
Should you have questions, contact Support at 8 (727) 258-70-21, 9099 (from mobile) or write to us at email@kcell.kz