Telemetry and Static IP

Telemetry is a service that allows users to create a robust network to monitor and control remote terminals via Kcell GPRS, utilizing the M2M Base Tariff.

Terminals

Potential uses:

  • Vehicle monitoring (GPS trackers, remote transport control sensors)
  • Payment systems (POSM terminals, ATMs)
  • Energy metering systems (water, electricity, heat, etc.)
  • Security systems (alarms, motion sensors, video cameras)
  • FMCG (tablets, mobile devices for sales representatives)
  • Banking (connecting remote sites to the common corporate network)

Telemetry

Client equipment required to connect to the Telemetry service:

  • Router that supports L2TP, IPSec, GRE, IP-IP;
  • Constant Internet connection;
  • Mobile devices that support PPP with internal or external GPRS modem.

For more information about service and charges, please contact your personal manager and/or call us at 9090 (from Kcell Mobile Number), +7 727 2587021 or fill out the request form.

Telemetry service tariffs

PackageMonthly fee, tenge VAT includedIncluded data allowance. Once depleted, speed drops to 64 kbpsRate per SMS tenge, VAT included
​1GB590​1 GB​8
​2GB790​2 GB​8
​3GB890​3 GB​8
​5GB1290​5 GB​8
​10GB1690​10 GB​8

Static IP tariffs

PackageMonthly fee, tenge VAT includedIncluded data allowance. Once depleted, speed drops to 64 kbpsRate per SMS tenge, VAT included
StaticIP 1 GB590​1 GB​8
​StaticIP 2 GB790​2 GB​8
​​​StaticIP  3 GB890​3 GB​8
​​​​StaticIP  5 GB1290​5 GB​8
​​​​StaticIP 10 GB1690​10 GB​8

Static IP

Client equipment required to connect to the Static IP service: PC, POS-terminal or other client equipment that supports PPP, with internal or external GPRS modem with IP Forwarding feature.

Details

For more information about service and charges, please contact your personal manager and/or call us at 9090 (from Kcell Mobile Number), +77272587021 or fill out the request form.

If the SOHO Telemetry service does not function, you should do the following:

  1. Restart the mobile computer
  2. If after restarting the terminal does not function, insert the SIM card into another terminal or subscriber device and check whether the connection is available or not.
  3. Check balance in Profile
  4. Check blocking in Profile
  5. If the issue persists, please contact our call centre at 9099.
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Dear Customers,

Notice is hereby given that Kcell JSC is scheduled to transition to the new SAP HANA enterprise resource planning and management system on July 1, 2026.
To ensure that your contractual payments are processed and credited to your accounts on time, we highly recommend initiating all bank transfers no later than June 26–28, 2026.

This proactive measure aims to mitigate potential delays in payment processing during the migration to the new SAP HANA platform, as well as throughout its post-migration stabilization phase. Following the official launch of SAP HANA, additional backend optimizations may be conducted to automate specific processes, including the processing, identification, and allocation of incoming funds.

Please note that payments received during the system migration and immediately following the launch of SAP HANA may experience extended processing times.
Rest assured, all payment obligations of our retail and business customers will be deemed fully executed in compliance with contract terms and Kazakhstani legislation, regardless of our internal processing timelines.

All terms and conditions of your existing contracts remain unchanged.

Thank you for your understanding and continued cooperation.
Should you have questions, contact Support at 8 (727) 258-70-21, 9099 (from mobile) or write to us at email@kcell.kz