Direct marketing

Kcell Contact – a solution that helps clients to conduct effective SMS-based marketing campaigns by addressing specific target audience and to promote their products and services among the network operator’s SMART Program subscriber base. The target audience is identified based on numerous targeting criteria, you can select a set of criteria to identify a target audience of your own.

Choose your target audience to advertise products/services

CITY

In which the customer resides

INCOME

Customer’s monthly average income

SEX AND AGE

Identified based on customer behavior analysis

INTERESTS

Cars, beauty, health, travel and much more

ROAMING

Customers who traveled overseas within the past year

SMARTPHONE/PHONE

Type of mobile device

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Dear Customers,

Notice is hereby given that Kcell JSC is scheduled to transition to the new SAP HANA enterprise resource planning and management system on July 1, 2026.
To ensure that your contractual payments are processed and credited to your accounts on time, we highly recommend initiating all bank transfers no later than June 26–28, 2026.

This proactive measure aims to mitigate potential delays in payment processing during the migration to the new SAP HANA platform, as well as throughout its post-migration stabilization phase. Following the official launch of SAP HANA, additional backend optimizations may be conducted to automate specific processes, including the processing, identification, and allocation of incoming funds.

Please note that payments received during the system migration and immediately following the launch of SAP HANA may experience extended processing times.
Rest assured, all payment obligations of our retail and business customers will be deemed fully executed in compliance with contract terms and Kazakhstani legislation, regardless of our internal processing timelines.

All terms and conditions of your existing contracts remain unchanged.

Thank you for your understanding and continued cooperation.
Should you have questions, contact Support at 8 (727) 258-70-21, 9099 (from mobile) or write to us at email@kcell.kz