Monthly allowance of minutes, texts and data

Smartphone at a special price of 1 tenge

The smartphone in-bundle price is cheaper than in other stores in your town

How does it work?

Sign a contract with Kcell for 12, 18 or 24 months

Smartphone at a special price of 1 tenge

Pay monthly and enjoy a brand new phone plus generous allowance of minutes, texts and data

Details

How to activate the promo

The activation is available only for legal entities and individual entrepreneurs who have successfully undergone the scoring. To find out the conditions for activation of promo, you can:

  • contact our sales representative; or
  • send a request to email@kcell.kz; or
  • call the corporate customer support on 9099 (from Kcell mobiles) or +7(727)258-70-21.

Rates applied if the fee is not paid:

  • Data – 20.16 tg/MB
  • Onnet calls – 11 tenge / minute
  • Call to other KZ mobiles – 11 tenge / minute
  • Calls to KZ landlines – 15 tenge / minute
  • Onnet SMS – 7 tenge / sms
  • Offnet SMS (national) – 12 tenge / sms
  • Offnet SMS (international) – 15 tenge / sms
  • Roaming – according to the company tariffs valid for the date of service use and depending on the subscriber’s country of stay and the operator selected by subscriber.

If you go over your included allowance, you will be charged the Standard tariff rates for extra use. This does not apply to mobile data (data speed will drop to 64 kbps) and calls to activ/Kcell (onnet calls are unlimited).

When the subscription fee is written-off

The subscription fee is written-off in fill upon activation and then every 1st day of the month from 00:00 to 05:00, Astana time. This period can vary and reach several hours.

If the balance if not sufficient for the subscription fee write-off, this fee will be written off at the next balance top-up. The promo package of services will be unavailable if there are arrears of subscription fee.

General terms of the Promo

Compulsory requirement of the promo – payment of the special price for subscriber device, monthly subscription fee.

  1. The promo package of services is valid until the end of the calendar month, irrespective of the date of the Promo activation.
  2. The promo package of services is accrued and available within the credit limit when the subscription fee is written off (available when the credit limit is exhausted). The promo package of services is not available when the credit limit is exhausted, except for the promo volume of Internet traffic and the promo volume of minutes of Kcell/activ on-net voice calls.
  3. Dial *123*3# to check balance of the promo package of services.
  4. Internet traffic under the promo package of services, accrued during an active Internet session, will not function. It is recommended to close the current session in such cases. To do this, turn off and turn on the mobile data transfer in the device.

Other conditions

If the contract is terminated prematurely, the customer shall pay the residual cost of the subscriber device.

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Dear Customers,

Notice is hereby given that Kcell JSC is scheduled to transition to the new SAP HANA enterprise resource planning and management system on July 1, 2026.
To ensure that your contractual payments are processed and credited to your accounts on time, we highly recommend initiating all bank transfers no later than June 26–28, 2026.

This proactive measure aims to mitigate potential delays in payment processing during the migration to the new SAP HANA platform, as well as throughout its post-migration stabilization phase. Following the official launch of SAP HANA, additional backend optimizations may be conducted to automate specific processes, including the processing, identification, and allocation of incoming funds.

Please note that payments received during the system migration and immediately following the launch of SAP HANA may experience extended processing times.
Rest assured, all payment obligations of our retail and business customers will be deemed fully executed in compliance with contract terms and Kazakhstani legislation, regardless of our internal processing timelines.

All terms and conditions of your existing contracts remain unchanged.

Thank you for your understanding and continued cooperation.
Should you have questions, contact Support at 8 (727) 258-70-21, 9099 (from mobile) or write to us at email@kcell.kz